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January 14, 2023 by Spirit Technologies
As a small business owner, your business may face various challenges regarding IT support, such as limited resources or lack of experience. This is why it’s essential to have reliable IT systems in place, as they can be valuable allies in solving these challenges. Small businesses may outsource their IT support needs to a team […]
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January 12, 2023 by Spirit Technologies
It can be challenging for business owners to keep up with the latest technology trends and determine which ones are worth investing in. However, businesses must stay current with technology to remain competitive in today’s market. The following are the top three technology trends every business owner should be aware of: Cloud computing: Cloud computing is […]
January 10, 2023 by Spirit Technologies
As a managed IT service provider, we understand the importance of technology in helping businesses stay competitive in the digital age. In today’s fast-paced business environment, staying up-to-date with the latest tools and technologies is essential for success. However, for small and medium-sized businesses, this can be a challenge. It can be difficult to stay […]
January 6, 2023 by Spirit Technologies
VoIP stands for voice over internet protocol, and the technology has been around since 1993, allowing companies to save money and improve productivity. VoIP is a method that allows you to transmit phone calls from your business through a local area network instead of through traditional telephone services. As a result, companies that use VoIP […]
January 4, 2023 by Spirit Technologies
As a business owner, it’s crucial to have the right tools in place to help your business run smoothly and efficiently. One of the critical tools you’ll need is the right software. Whether you’re looking for software to help you manage finances, communicate with your team, or handle customer relationships, many options are available. So […]
January 2, 2023 by Spirit Technologies
Companies of all sizes may benefit from managed IT services since they offer a variety of technical support and maintenance services while also saving time and money. Managed IT services may benefit your company in several ways, including: Proactive maintenance: By keeping an eye on your systems and keeping them up to date, managed IT service […]
December 30, 2022 by Spirit Technologies
Maximizing Success with a Well-Designed Website A poorly designed website can significantly impact a business’s bottom line. In today’s digital age, having an online presence is crucial for attracting potential leads and making sales. Conversely, a website that is difficult to navigate or has a poor user experience can result in lost opportunities and revenue. […]
December 29, 2022 by Spirit Technologies
Business email compromise (BEC) attacks are becoming widespread and present a significant risk to businesses of all sizes. These attacks involve hackers posing as trusted individuals or organizations via email to request sensitive information or financial transfers. BEC attacks often target high-level employees, such as executives or financial managers, and can be highly sophisticated. Attackers […]
December 26, 2022 by Spirit Technologies
In late November 2022, sports betting firm DraftKings announced that it had suffered a data breach affecting approximately 68,000 customers. The company stated that the breach resulted from a credential stuffing attack, in which attackers obtained credentials from a third-party source and attempted to use them to access DraftKings accounts. According to DraftKings, the attackers […]
December 15, 2022 by Spirit Technologies
If you run your own business, it can take up a lot of your time. For example, you might spend hours manually posting to social media, writing emails, and much more. While these tasks aren’t necessarily hard to do – automation takes far less time and often requires less effort. An automated system lets you […]
December 7, 2022 by Spirit Technologies
Customer Relationship Management (CRM) software allows marketing teams to manage customer interactions better, track customer relationships, and monitor customer activity. It also will enable businesses to collect detailed profiles of their customers, allowing companies to target future products and offers to specific users. As technology becomes more sophisticated and affordable, it’s more important than ever […]
November 19, 2022 by Spirit Technologies
Accountability can be a tricky thing when it comes to your remote employees. It’s something that even seasoned managers struggle with. If that’s the boat you find yourself in, take notes! In this article, we’ll outline some simple and effective ways you can foster and develop accountability in your remote teams without having to micromanage. […]
November 17, 2022 by Spirit Technologies
According to a KrebsOnSecurity article, the recent growth of phony LinkedIn accounts is causing an identity crisis for the business networking site and organizations that rely on it to hire and evaluate new workers. The fake LinkedIn profiles, created with content stolen from authentic accounts and AI-generated profile pictures, are giving corporate HR departments and […]
November 16, 2022 by Spirit Technologies
When you’re a business owner, you always look for ways to streamline processes and improve efficiency. A single sign-on (SSO) system is a great way to simplify authentication. It allows users to access multiple applications with just one login credential, saving them time and money as well as reducing the number of lost or forgotten […]
November 14, 2022 by Spirit Technologies
There are many reasons why staff may be required to put customers on hold. However, Voice-over Internet Protocol (VoIP) technology can be utilized to ensure that callers do not feel abandoned during this time. In addition, VoIP systems offer the option of entertaining customers while they wait in line. Some possibilities are playing engaging music, […]
November 4, 2022 by Spirit Technologies
In recent years, the use of advanced technology in the office has increased in popularity among businesses to improve their efficiency, productivity, and effectiveness. Whether running a small or large company, it is important to know that utilizing a dual monitor setup in your office can provide quite a few advantages. Effortless Research It is […]
October 28, 2022 by Spirit Technologies
In order to be successful, it is important for businesses to have a good customer relationship management system in place. However, many small companies make simple mistakes that get them in trouble. If you don’t keep your customer data clean and accurate, your business could be at risk. Here are some common CRM mistakes you […]
October 14, 2022 by Spirit Technologies
Voice over IP, or VoIP, has become increasingly popular among business owners. However, many business owners ask if VoIP is viable in a landscape where many voice systems are either no longer supported or cost a fortune to upgrade. Your business relies on a consistent and secure communication network. Therefore, choosing the right voice over […]
October 1, 2022 by Spirit Technologies
So, you’ve built your company’s website. That’s great news and a major milestone, for sure. Unfortunately, your work is just beginning. If you want anybody to be able to find you among the billions of sites that make up the internet, you’re going to need a little bit of help. The first and best thing […]
September 17, 2022 by Spirit Technologies
Smaller companies often struggle to develop and invest in robust IT security systems, which can leave them relatively more vulnerable to cyber attacks. If that’s the situation you’re in and you’re trying to decide what to invest in and where to use the money that you have to spend on IT security, here’s a quick […]
August 31, 2022 by Spirit Technologies
According to ongoing research by Group-IB, a massive phishing campaign is currently underway. This is a campaign that has impacted no less than 130 organizations across a broad range of industries. These include but are not limited to professional recruiting firms and companies connected to finance and technology. Some of the companies targeted include giants […]
August 25, 2022 by Spirit Technologies
If you own a Lenovo laptop, be aware that researchers at ESET have recently discovered a trio of bugs reported to Lenovo that could allow an attacker to disable security features and hijack your operating system. The issues are tracked as CVE-2022-1890, CVE-2022-1891, and CVE-2022-1892 and are all classed as medium severity level. The first […]
August 22, 2022 by Spirit Technologies
Security researchers at Unit 42, a division of Palo Alto Networks, have been tracking the efforts of a massive campaign aimed at Elastix VoIP telephony servers. They are used by companies of all shapes and sizes to unify their communications, and it is especially attractive because it can be used with the Digium phones module […]
August 17, 2022 by Spirit Technologies
Most business owners understand the importance of being active on at least one social media channel. That’s fine as far as it goes, but have you considered supplementing your social media presence with a good, old-fashioned newsletter? Of course, when we say newsletter, we’re not talking about something you print and mail to your customers but […]
