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April 11, 2023 by Spirit Technologies
Providing top-notch customer service to small businesses can be challenging. Keeping up with customer inquiries and meeting expectations for quick and effective assistance can be challenging with limited resources. However, with technological advancements, small businesses now have access to tools that can help them deliver better customer service and build customer loyalty. Chatbots Using artificial […]
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April 10, 2023 by Spirit Technologies
Scammers will use anything to target businesses, including tax forms. A new phishing campaign is spreading a malicious program disguised as documents from the IRS. With the tax season in full swing soon, business owners must take extra precautions to protect sensitive company data. Emotet Phishing Campaign Targets Taxpayers Emotet is one of the most […]
April 7, 2023 by Spirit Technologies
It is crucial to make the most of available technology to stay ahead of the competition in today’s fast-paced business environment. As a result, business owners are always searching for ways to increase efficiency and employee productivity. Here are some tips and strategies for using technology to boost employee productivity. Project Management Tools Project […]
April 6, 2023 by Spirit Technologies
Recently, there was a rise in cybercrimes related to the closing of Silicon Valley Bank (SVB). Threat actors go after businesses and sometimes use them in their illegal activities. SVB was the 16th largest bank in the U.S. The bank worked with tech giants like Buzzfeed, Roblox, and Roku. However, global inflation and a deposit […]
April 4, 2023 by Spirit Technologies
You may have heard the term Internet of Things (IoT) as a business owner. But are you aware of its extent and how it can benefit your company? IoT is all about connecting everyday objects with sensors, software, and technology. This allows them to “talk” to each other over the internet. Connecting these devices creates […]
April 3, 2023 by Spirit Technologies
SAP, a leading business software company, recently released fixes for 19 bugs in its products. Hackers could delete files, add code, or access sensitive data through some of these flaws. Four flaws have high severity, while 10 have a medium severity rating. Understanding the SAP Vulnerabilities SAP products that received security fixes include: SAP […]
March 30, 2023 by Spirit Technologies
The purpose of password managers is to safeguard our login credentials and online accounts. However, a popular password manager recently made headlines for its major security flaw. Bitwarden is under scrutiny because its autofill feature gives hackers easy access to sensitive information. The company has known about the vulnerability for years but left the issue […]
March 29, 2023 by Spirit Technologies
Essendant, a Staples-owned wholesale distributor of office supplies and stationery, paused its operations recently because of a multi-day, network-wide outage. The system disruption has prevented customers from placing orders online or contacting the company’s customer care unit. While Essendant has yet to disclose the reason behind the outage, many think someone had hacked into the […]
March 25, 2023 by Spirit Technologies
There is a new malware campaign targeting business-grade routers. It is called Hiatus, a complex operation that deploys the HiatusRAT malware. It is a kind of Remote Access Trojan (RAT) that cybercriminals use to gain remote control over a target system. Hiatus is the first of its kind. Lumen’s security experts say it has been […]
March 23, 2023 by Spirit Technologies
Email threats have been around since the early 90s. But phishing techniques are much more sophisticated now than they were back then. One of the most successful and lucrative tactics is business email compromise (BEC). BEC scams have stolen over $43 billion from businesses worldwide between July 2019 and December 2021. Threat actors are making […]
March 21, 2023 by Spirit Technologies
Hatch Bank confirmed a data breach that compromised its customers’ personal data. The financial technology firm said hackers found a vulnerability in its internal file-transfer software. This allowed the hackers to access and steal around 140,000 customer names and social security numbers from Jan. 30-31, 2023. Hatch is using Fortra’s GoAnywhere file-transfer platform. Many other […]
March 4, 2023 by Spirit Technologies
It is ironic when software designed to protect is vulnerable to threats. That is the case here. Experts discovered the ClamAV free anti-malware program has a serious security risk. Investigations revealed the security threat is in its scanning library. It was tracked as CVE- 2023-20032. The risk affects several other products from Cisco. What Is […]
February 11, 2023 by Spirit Technologies
Maximizing productivity is key to maintaining competitiveness as a small IT business owner. Being successful and efficient with your time and energy is crucial when you have a never-ending to-do list and limited resources. To maximize productivity, businesses can use project management software, time-tracking applications, and work-prioritizing strategies. These strategies can boost your productivity by […]
February 10, 2023 by Spirit Technologies
Wi-Fi is an easy and popular way to connect to the internet. However, it can also be easily hacked and used to steal your sensitive information. This article will explain some top ways to secure your Wi-Fi connection. Wireless routers bring a great deal of insecurity that most people are unaware of. Here are some […]
February 9, 2023 by Spirit Technologies
As a small business owner, you might believe that cyberattacks are unlikely to affect your organization. However, due to their sometimes lower resource levels and less advanced security procedures, small enterprises are more vulnerable to cyberattacks. Cybercriminals are aware of this weakness and frequently target small businesses in an effort to steal confidential data or […]
February 8, 2023 by Spirit Technologies
Companies may benefit from a variety of services that a managed IT provider can offer, including higher productivity, cost savings, enhanced cybersecurity, and access to professional advice. These services can aid businesses in operating more effectively, reducing IT expenses, enhancing cybersecurity, and gaining access to professional advice. Managed IT services may be tailored to fit […]
February 7, 2023 by Spirit Technologies
As a business owner, you realize the necessity of being competitive in a rapidly evolving industry. One method is to use technology to simplify your operations. The proper strategies and tools can boost productivity, cut expenses, and help you provide better customer service. A few strategies for achieving these objectives are: Automate repetitive tasks: Many IT […]
February 6, 2023 by Spirit Technologies
In this digital age, effective management of IT assets and inventory is essential to running a successful business. Knowing what assets are available for use and keeping an organized inventory list can help appropriately allocate resources and prepare to scale operations as the business grows over time. As such, it is crucial for business owners […]
February 4, 2023 by Spirit Technologies
Businesses have become increasingly competitive in the digital age, and innovative entrepreneurs have taken steps to give their companies an edge. One increasingly popular way of staying competitive is to utilize automation tools. Automation tools can improve the efficiency of almost any business, no matter its size, which can have various benefits such as time […]
February 3, 2023 by Spirit Technologies
Businesses can significantly benefit from utilizing social media as a marketing tool. With billions of people using social media worldwide, it presents a unique opportunity to reach potential customers and grow your business. To get started, creating a social media marketing plan is essential. This will help you identify your target audience, set goals, and […]
February 2, 2023 by Spirit Technologies
Technology has drastically changed the way people work. With the rise in remote jobs and teams, workers need to collaborate and communicate effectively, even in different time zones and countries. Working productively in remote teams can be challenging, but various strategies can help the team remain effective and on task. The following tips can help […]
February 1, 2023 by Spirit Technologies
There are several ways a business can enhance and optimize its operations. A customer relationship management (CRM) system is one technology that may considerably assist your organization. A CRM system is software that helps businesses manage and optimize customer interactions and data across the customer lifecycle, from lead creation to nurturing. There are several key […]
January 31, 2023 by Spirit Technologies
Email marketing is a highly successful strategy for modern businesses, giving a variety of advantages that may assist in increasing customer interaction, brand exposure, and lead generation. Here are some of the most important benefits of having an email marketing plan for your company: Increased customer engagement: By delivering targeted, tailored emails to your clients, […]
January 30, 2023 by Spirit Technologies
Businesses around the world have adopted Windows 10, one of Microsoft’s most popular operating systems. However, Microsoft will cease selling certain digital downloads of the popular operating system on January 31, 2023. The discontinuation of Windows 10 can significantly impact business operations, particularly regarding security. Businesses will continue to receive updates and support until October […]
